Privacy Policy & Data Protection
Transparent policies outlining how P T Store Thootha handles your project inquiries, WhatsApp quotations, site delivery locations, and statutory commercial records.
1. Information We Collect
When you request a cement or TMT steel quotation, book an order, or schedule site transport, we collect essential operational details: customer name, contractor designation, mobile contact number, GSTIN (for tax billing), delivery site address or GPS pin, and material specifications.
2. Use for Order Fulfillment & E-Way Bills
Your details are utilized strictly to generate authentic daily price locks, compute accurate freight schedules, prepare statutory GST tax invoices, and generate government-mandated National E-Way Bills required for heavy goods transport on Kerala state highways.
3. WhatsApp Quotations & Live Rates
At your request, our sales desk communicates real-time daily price updates, weight bridge slips, mill test certificates, and dispatch tracking via WhatsApp. We maintain a strict zero-spam protocol: no automated marketing spam and instant removal upon request.
4. Third-Party Protections & Non-Sale Rule
P T Store never sells, rents, monetizes, or shares contractor information with marketing brokers or advertisers. Data is shared exclusively with designated lorry crew for physical offloading navigation and statutory government tax portals under legal mandate.
5. Security Standards & Tax Archiving
Our digital inventory ledgers, ERP software, and electronic weighbridge data are safeguarded with authenticated access controls. Purchase invoices, payment receipts, and delivery logs are archived for the mandatory statutory period mandated under Indian Goods & Services Tax laws.
6. Customer Rights & Privacy Contact
You possess full rights to inspect any personal or GST record stored with us, request corrections to site delivery phone numbers or billing addresses, and opt out of promotional broadcasts. Inquiries can be submitted directly to our Thootha yard management desk.
Our Data Commitment to Builders & Contractors
- Issue 100% genuine statutory GST tax invoices and digital e-way bills.
- Directly coordinate lorry offloading with your site supervisor.
- Provide certified weighbridge slips and mill test certificates via WhatsApp.
- Keep all your tender rates and project tonnage quantities strictly confidential.
- Never sell, rent, or trade your contact details with external marketers.
- Never disclose your agreed rates to competing builders or contractors.
- Never send unsolicited automated commercial robocalls or SMS blast spam.
- Never store unencrypted banking PINs or unauthorized financial data.
Frequently Asked Privacy Questions
Have specific data questions or wish to update your registered billing details?
Looking for our Commercial Terms & Conditions?
Review daily pricing lock rules, minimum lorry load deliveries, and site offloading protocols.
